Privacy Policy
How Nguyen Thi Bich Ngoc, the company that operates nolvaxdra.shop, collects and protects your information.
Last updated: September 24, 2026
Your privacy at Nolvaxdra
This Privacy Policy explains how Nguyen Thi Bich Ngoc, the company that operates nolvaxdra.shop (“Nolvaxdra”, “we”, “us”), collects, uses, shares and protects your personal information when you visit our website or place an order. By using nolvaxdra.shop, you agree to the practices described here. Our services are intended for residents of the United States.
Information we collect
Information you provide
When you place an order or contact us, we collect your name, shipping address, billing details, email address and phone number. If you email support, we keep the content of that correspondence so we can help you.
Information collected automatically
When you browse nolvaxdra.shop, we automatically collect technical data such as your IP address, browser type, device information, referring pages and how you interact with the site. This is gathered through cookies and similar technologies described below.
How we use your information
- To process, produce and ship your made-to-order items.
- To send order confirmations, tracking updates and service messages.
- To respond to support requests, returns and exchanges.
- To detect, prevent and address fraud or security issues.
- To improve our website, products and customer experience.
- To comply with legal, tax and accounting obligations.
- To measure marketing performance and reach relevant audiences.
Sharing and disclosure
We do not sell your personal information. We share it only with the service providers needed to fulfil your order:
- PayPal — to process payments securely.
- USPS, UPS and FedEx — shipping carriers who deliver your order.
- Production and fulfilment partners — to print and finish your made-to-order items.
- Google (Analytics 4, Google Ads, Google Tag Manager) — for analytics and advertising.
- Legal compliance — when required by law, subpoena or to protect our rights.
Cookies & tracking technologies
We use cookies and tracking tools to run the site and understand its performance, including:
- Google Analytics 4 (GA4) — usage measurement. Opt out at tools.google.com/dlpage/gaoptout.
- Google Ads — advertising measurement and remarketing.
- Google Tag Manager — to manage the tags above.
You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.
Data retention
We keep personal information only as long as necessary. Order records are retained for 7 years to meet tax and accounting requirements. Support correspondence is generally kept for up to 3 years, and analytics data is retained according to the providers’ standard periods. When data is no longer needed, we delete or anonymise it.
Data security
We protect your information using SSL/TLS encryption in transit and access controls on the systems we manage. Payment data is handled by PayPal under PCI-DSS standards; we never store your full card numbers. While no method of transmission is completely secure, we take reasonable steps to safeguard your data.
Your privacy rights
- Access — request a copy of the data we hold about you.
- Correction — ask us to fix inaccurate information.
- Deletion — request that we delete your data, subject to legal retention.
- Portability — receive your data in a portable format.
To exercise any right, email [email protected].
California residents — CCPA rights
If you are a California resident, the California Consumer Privacy Act gives you the following rights:
- Right to Know — what personal information we collect and how we use it.
- Right to Delete — request deletion of your personal information.
- Right to Opt-Out — we do not sell your personal information.
- Right to Non-Discrimination — you will not be treated differently for exercising these rights.
To submit a CCPA request, email [email protected]. We will respond within 45 days.
Children’s privacy
Our website and products are intended for adults. In line with COPPA, we do not knowingly collect personal information from children under 13. If you believe a child has provided us data, contact us and we will delete it promptly.
Third-party links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any information.
International users
US only. Our services are intended for US residents only, and we ship exclusively within the United States. If you access the site from outside the US, you do so on your own initiative.
Changes to this policy
We may update this Privacy Policy from time to time. Changes are posted on this page with a new “Last updated” date. Significant changes may also be communicated by email. For any privacy question, contact us at [email protected] or visit https://nolvaxdra.shop/.